Terms and Conditions of use of www.elliepalmacass.com/LoveEllie
Acceptance of Terms
Your access to and use of www.elliepalmacass.com/LoveEllie (“the Website”) is subject exclusively
to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or
prohibited by these Terms and Conditions. By means of the usage of the aforementioned website
you are fully accepting the terms, conditions and disclaimers contained within this notice. You are
advised If you refuse to accept these Terms and Conditions, you must immediately stop using the
Changes to Website
www.elliepalmacass.com/LoveEllie reserves the right to:
Remove or change (temporarily or permanently) the Website or any part of it without notice and
it shall not be liable to you for any such change or removal
To make alteration to the Terms and Conditions at any time, and your continued use of the
Website following any changes shall be deemed to be your acceptance.
Third Party Websites
Any third party websites that are controlled and maintained by others reserve their own
copyright. Any link to other websites is not an endorsement of such websites and you
acknowledge and agree that we www.elliepalmacass.com/LoveEllie are not responsible for the
content or availability of any such sites.
All copyright, trademarks and all other property rights in the Website and its content (including
without limitation the Website design, text, graphics, logos and all software and source codes
connected with the Website) are owned by or licensed to www.elliepalmacass.com/LoveEllie or
otherwise used by as permitted by law.
In accessing the website; you are in agreement that you will access the content solely for your
personal, non­commercial use. None of the content may be downloaded, copied, reproduced,
transmitted, stored, sold or distributed without the prior written consent of the copyright holder.
This excludes the downloading, copying and/or printing of pages of the Website for personal,
non­commercial home use only.
Disclaimers and Limitation of Liability
The Website is provided on an “AS IS” and “AS AVAILABLE” basis without any representation or
endorsement made and without warranty of any kind whether express or implied, including but
not limited to the implied warranties of satisfactory quality, fitness for a particular purpose,
non­infringement, compatibility, security and accuracy.
To the extent permitted by law, www.elliepalmacass.com/LoveEllie will not be liable for any
indirect or consequential loss or damage to your product through transition and postal delivery,
arising out of or in connection with the use of the Website.
www.elliepalmacass.com/LoveEllie makes no warranty that the functionality of the Website will
be uninterrupted or error free, that defects will be corrected or that the Website or the server
that makes it available are free of viruses or anything else which may be harmful or destructive.
You agree to indemnify and hold www.elliepalmacass.com/LoveEllie all its employees and agents,
innocent from and against all liabilities, legal fees, damages, losses, costs and other expenses in
relation to any claims or actions brought against www.elliepalmacass.com/LoveEllie arising out of
any breach by you of these Terms and Conditions or other liabilities arising out of your use of this
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the law of
United Kingdom, you hereby submit to the exclusive jurisdiction of the English courts.
Terms and Conditions of sale of www.elliepalmacass.com/LoveEllie
“Buyer” means the individual or organisation who buys or agrees to buy the Goods from the
“Consumer” shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977;
“Contract” means the contract between the Seller and the Buyer for the sale and purchase of
Goods incorporating these Terms and Conditions;
“Goods” means the articles that the Buyer agrees to buy from the Seller;
“Seller” means Helen Palma­Cass, 44 Randall Avenue, Wigan, WN6 8HN, UK that owns and
operates www.elliepalmacass.com/LoveEllie
“Terms and Conditions” means the terms and conditions of sale set out in this agreement and any
special terms and conditions agreed in writing by the Seller;
“Website” means www.elliepalmacass.com/LoveEllie
Nothing in these Terms and Conditions shall affect the Buyer’s statutory rights as a Consumer.
These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the
Buyer and shall prevail over any other documentation or communication from the Buyer.
Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer’s
acceptance of these Terms and Conditions.
Any variation to these Terms and Conditions (including any special terms and conditions agreed
between the parties) shall be inapplicable unless agreed in writing by the Seller.
Any complaints should be addressed to the Seller’s address stated above
All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to
these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose
not to accept an order for any reason.
Where the Goods ordered by the Buyer are not available from stock the Buyer shall be notified
and given the option to either wait until the Goods are available from stock or cancel the order
and receive a full refund within 28 days.
Price and Payment
The price of the Goods shall be that stipulated on the Website. The price is inclusive of VAT. The
price excludes delivery charges.
The total purchase price, including VAT and delivery charges, if any, will be displayed in the Buyer’s
shopping bag prior to confirming the order.
After the order is received the Seller shall confirm by email the details, description and price for
the Goods
Payment of the price plus VAT and delivery charges must be made in full to LoveEllie before
dispatch of the Goods.
International customers are responsible for any international customs, duties or taxes on
merchandise delivered to addresses outside the United Kingdom. These amounts are not included
in the shipping charges shown here, and if applicable, will be billed to the customer separately by
the chosen carrier.
Rights of Seller
The Seller reserves the right to periodically update prices on the Website, which cannot be
guaranteed for any period of time. The Seller shall make every effort to ensure prices are correct
at the point at which the Buyer places an order.
The Seller reserves the right to withdraw any Goods from the Website at any time.
The Seller shall not be liable to anyone for withdrawing any Goods from the Website or for
refusing to process an order.

Cancellation and Return
The Seller cannot accept returns on pierced earrings.
The Buyer may cancel the order for any reason up to the point of dispatch. Any payments made by
the Buyer shall be refunded in full within 28 days.
The Buyer shall inspect the Goods immediately upon receipt and shall notify LoveEllie by written
correspondence (email acceptable) within 7 days if the Goods are damaged or do not comply with
any of the Contract. If the Buyer fails to do so the Buyer shall be deemed to have accepted the
Where a claim of defect or damage is made, the Goods shall be returned by the Buyer to the Seller
within 14 days of delivery. The Buyer shall be entitled to a replacement or a full refund (including
delivery costs) plus any return postal charges if the Goods are in fact defective.
Refunds will be permitted if the items are returned in the condition in which they were sold with
28 days along with proof of purchase. Items that are return outside of the time stated or have no
proof of purchase where upon the agreement of www.elliepalmacass.com/LoveEllie will be issued
an exchange of gift receipt. There will be no refund on postal charges or deposit.
Where there is no damage or default goods the buyer must notify LoveEllie by written
correspondence (email acceptable) within 7 days and the Goods must be returned by the Buyer
within 14 days of cancellation in the original packaging and should be adequately insured during
the return journey. The Buyer will receive a refund of all monies paid for the Goods after 28 days
(this will not include postage or return postage of the goods). If the Buyer fails to return the Goods
following cancellation, the Buyer will receive no refund.
Goods to be returned must clearly show the order number obtained from the Seller on the
No waiver by the Seller (whether express or implied) in enforcing any of its rights under this
contract shall prejudice its rights to do so in the future.
Force Majeure
The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or
failure results from events or circumstances outside its reasonable control, including but not
limited to, acts of God, strikes, lock outs, accidents, war, fire, failure of any communications,
telecommunications or computer system, breakdown of plant or machinery or shortage or
unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a
reasonable extension of its obligations.